YumeMochi: Dream Journal
Support

Your first dream reading is completely free, including full motif interpretation and your first Yume Mochi sticker. Subsequent daily dream interpretations require a YumeMochi Premium subscription.

Premium includes an introductory 1-week free trial, after which it automatically converts to a monthly plan.

Under Premium, you can interpret up to 10 dreams per day. The quota resets daily at 4:00 AM Japan Standard Time (JST).

All billing is managed by Apple. Pricing and currency details are displayed on the in-app subscription screen.

Subscriptions must be cancelled through iOS Settings, not inside the app:

1. Open the Settings app on your iPhone.
2. Tap your name / Apple ID at the top.
3. Tap Subscriptions.
4. Select YumeMochi: Dream Journal and tap Cancel Subscription.

To prevent unwanted renewal, please cancel at least 24 hours before your billing date. Detailed instructions are available on Apple's Support page.

Refund requests must be submitted directly to Apple at reportaproblem.apple.com.

Go to the in-app Settings > Premium Plan and tap Restore Purchases. If you are signed in with the same Apple ID used to purchase the subscription, your access will be restored.

If this does not resolve the issue, please contact our support team via email.

When you request a reading, your dream text is securely routed through our proxy server to Google LLC's Gemini API. Because we use Google's paid enterprise tier, your dream text is never used to train or improve AI models. Google temporarily logs API inputs strictly for abuse prevention and operational compliance.

If you decline the AI consent prompt, your dream text is never sent off-device. Your dream entry and sticker are still saved locally, but no AI reading interpretation is generated.

You can toggle your AI consent at any time in Settings > AI Interpretation (Consent). See our Privacy Policy for full details.

Your dream journal entries and collected stickers are saved solely on your iPhone's local storage. They are never synced or uploaded to our database servers.

Please note that deleting the app or switching devices may cause local records to be lost.

In the app, go to Settings and tap Delete All Dream Records. All journal entries and sticker history stored on your device will be permanently purged. This action cannot be undone.

Your active subscription and app settings will remain intact.

A single subscription can be active on up to 3 devices simultaneously. Inactive device slots automatically free up after 7 days of non-use.

Your local dream records and stickers remain completely safe on your device while waiting for a slot to clear.

If your device loses internet connectivity, the app will automatically retry once connection is restored. It will also check for pending results each time you open the app.

You can also tap Read again on the dream result card. If you have reached the 10-reading daily limit, you will be able to request new readings after 4:00 AM Japan Standard Time (JST).

This message appears when a device does not support Apple's hardware-based security attestation (App Attest). Your dream entry and sticker are still saved safely on your device without the AI reading.

If you see "Device verification could not be completed," please check your network connection and try again.

You can turn off usage data analytics at any time under Settings > Share Usage Data.

When enabled, we only collect aggregated usage patterns, character counts, and general motif categories to improve app stability. We never collect full dream texts, voice recordings, personal names, or precise location.